Kroma Privacy Policy
Last updated: June 13, 2026
Kroma ("Kroma", "we", "us", or "our") provides AI-powered photo generation and image editing tools. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Contact: liw58736@gmail.com
1. Information We Collect
We may collect the following information when you use Kroma:
- Account information, such as your email address and user ID.
- Photos and images that you choose to upload for AI generation or editing.
- Generated images, task status, template choices, and generation history.
- Purchase and subscription status provided by Apple, Google, or RevenueCat.
- Device and app information, such as app version, operating system, language preference, and basic diagnostics.
- Support messages you send to us, including screenshots or issue details if you choose to provide them.
We do not ask for sensitive personal information unless it is necessary for a feature you choose to use.
2. How We Use Information
We use information to:
- Provide AI photo generation and image editing features.
- Upload your selected images to our backend and supported AI processing providers.
- Show your generation history and let you reopen generated results.
- Manage accounts, credits, subscriptions, and purchases.
- Prevent abuse, fraud, and prohibited content.
- Improve app reliability, performance, and user experience.
- Respond to support, privacy, and deletion requests.
3. Photos, AI Processing, and Generated Images
When you upload a photo, we use it only to provide the image generation or editing feature you requested. Your uploaded photos and generated images may be processed by our backend and by third-party AI infrastructure providers.
Images are transmitted using secure network connections where supported. We do not sell your photos or generated images.
Generated images may be stored so you can view recent results and reopen history. If you are logged in, generation history may be associated with your account. Guest history may also be stored locally on your device.
4. Third-Party Services
Kroma may use third-party services for:
- AI image generation and editing.
- Image storage and delivery.
- Account, backend, and database services.
- Payment and subscription processing through Apple, Google, and RevenueCat.
- App diagnostics, crash reporting, and support.
These third parties process information only as needed to provide their services to Kroma.
5. Payments and Subscriptions
Purchases and subscriptions are processed by Apple App Store, Google Play, and RevenueCat. We do not receive or store your full payment card number.
We may receive purchase status, product ID, transaction status, entitlement status, subscription state, and related purchase metadata so we can deliver credits or subscription benefits.
6. Content Safety and Abuse Prevention
Kroma may review, block, or reject requests that appear to violate our Terms of Service, app-store policies, or applicable law. This includes sexually explicit content, content involving minors, hate or harassment, graphic violence, illegal activity, impersonation, and infringement of others' rights.
Users can report problematic content or behavior by contacting us at liw58736@gmail.com.
7. Data Retention
We keep information only as long as needed for the purposes described in this Privacy Policy, including providing the service, maintaining account history, complying with legal obligations, resolving disputes, and preventing abuse.
You may request deletion of your account data and generation history by contacting us at liw58736@gmail.com.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Contact a data protection authority.
To exercise these rights, contact us at liw58736@gmail.com.
9. Children's Privacy
Kroma is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate action.
10. International Data Transfers
Your information may be processed in countries or regions other than where you live. When we transfer information internationally, we take steps designed to protect it according to this Privacy Policy.
11. Security
We use reasonable technical and organizational measures to protect information. However, no internet or storage system can be guaranteed to be completely secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and may provide additional notice in the app or through other reasonable means.
13. Contact Us
For privacy questions, deletion requests, or support, contact liw58736@gmail.com.