Kroma AI Photo Studio Privacy Policy

1. Information We Process

• Optional account information, including your email address and user ID.
• Photos or videos you choose to upload for generation or editing.
• Prompts, template choices, reference materials, generated images, and task history.
• Credit balance, product identifiers, purchase status, and subscription entitlement information.
• Product interaction, app version, operating system, language, crash data, and performance diagnostics.
• Support requests and any information you choose to include in them.

Creating an account is optional for supported guest features and purchases. Account information is used for cloud history, cross-device access, and account-based credit synchronization.

2. How We Use Information

• Provide the AI generation, portrait, editing, and enhancement feature you request.
• Maintain task history, account credits, purchases, and subscription benefits.
• Authenticate accounts, prevent fraud or abuse, and enforce content-safety rules.
• Troubleshoot failed tasks and improve app reliability and performance.
• Respond to support, privacy, and account-deletion requests.

We do not sell personal information and do not use app data for third-party advertising or cross-app tracking.

3. Photos and AI Processing

Photos and prompts you submit are transmitted securely to our backend and to AI processing providers only to perform the generation or edit you requested. Providers may process this information on our behalf as needed to return the result. You must own, or have permission to use, every image you upload.

Uploaded source photos are removed after processing and routine cleanup. Generated images may be stored for up to 30 days so you can view or download recent results. Failed-task uploads may be retained for up to 24 hours for cleanup and troubleshooting.

4. Purchases and Subscriptions

iOS purchases are processed by Apple App Store and subscription status is synchronized through RevenueCat. We do not receive or store your full payment-card number. We may receive product ID, transaction status, entitlement status, subscription state, and related purchase metadata to deliver credits or subscription benefits.

5. Service Providers

Kroma uses service providers for cloud hosting, authentication, database and image storage, AI generation, purchase synchronization, diagnostics, and customer support. These providers process information only as needed to provide their services to Kroma and are required to protect it under their applicable terms and privacy obligations.

6. Retention and Account Deletion

Account information is retained while your account is active and as required for legitimate security, accounting, dispute-resolution, or legal purposes. When you delete your Kroma account, account-linked credits, cloud history, and associated backend records are deleted and cannot be restored, except where limited records must be retained by law.

Guest history and trial state may be stored locally on your device and can be removed by deleting the app or clearing its local data.

7. Your Rights and Choices

Depending on your location, you may request access, correction, deletion, restriction, or objection to processing, and may withdraw consent where processing is based on consent. You may also contact your local data-protection authority.

8. Children's Privacy

Kroma is not intended for children under 13, or under the higher minimum age required by local law. We do not knowingly collect personal information from children below the applicable minimum age.

9. International Transfers and Security

Information may be processed in countries or regions other than where you live. We use reasonable technical and organizational safeguards, including secure network connections where supported, but no system can be guaranteed completely secure.

10. Changes and Contact

We may update this policy and will revise the date above when we do. For privacy questions, data requests, account deletion, or support, email liw58736@gmail.com.